Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when applying for financial products or services, including:

• Personal identification information (name, date of birth, PAN, Aadhaar).
• Contact information (email address, phone number, address).
• Financial information (income, employment details, bank statements).
• Credit history and CIBIL score information.
• Documentation (ID proofs, address proofs, income proofs).

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing your loan and insurance applications.
• Submitting your applications to partner banks and financial institutions.
• Verifying your identity and conducting KYC procedures.
• Communicating with you about your applications and services.
• Providing customer support and responding to inquiries.
• Complying with legal and regulatory requirements.
• Improving our services and customer experience.

3. Information Sharing

As a Direct Sales Agent (DSA), we share your information with:

• Partner banks and financial institutions for application processing.
• Credit bureaus for credit score verification.
• Regulatory authorities as required by law.
• Service providers who assist in our operations (under strict confidentiality agreements).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted data transmission and storage.
• Secure servers and databases.
• Access controls and audit logs.

5. Consent & Communications (RCS/SMS/WhatsApp/Email)

We send promotional or service-related messages only after you provide explicit consent (opt-in on our forms). You can withdraw consent anytime via the unsubscribe link in our messages or by visiting our Opt-Out page.

6. Your Rights & Choices

• Request access to the data we hold about you.
• Request correction or deletion of your data where applicable.
• Withdraw consent for communications at any time.
• Raise concerns with the relevant data protection authority, if applicable.

7. Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.